Job Details

Sales Support Specialist

Location: Gurgaon or India (Remote)  •  Experience: 3-5 years  •  Pay: ₹Undisclosed

Job Summary

We’re looking for passionate individuals to help us showcase our innovative product. The Sales team is at the heart of our growth, and as a Sales Support Specialist, you’ll play a crucial role in driving Kalido’s success. You’ll help us grow by reaching more organizations, improving our sales processes, and making a real impact.

Key Responsibilities

● Lead Generation & Outreach: Proactively identify and research new leads through various channels (LinkedIn, industry databases, etc.), generating a consistent flow of qualified prospects for the sales team. Achieve monthly lead generation targets and provide regular updates on progress. 
● Cold Outreach & Initial Engagement: Take ownership of cold calling and email outreach to introduce Kalido’s solutions to potential clients. Demonstrate the ability to craft personalized, impactful outreach that engages prospects and secures initial interest. 
● Appointment Setting & Coordination: Efficiently schedule and coordinate meetings between potential clients and the sales manager. Ensure all logistics (e.g., time, date, format) are handled seamlessly to set the stage for successful sales conversations. 
● CRM Management & Data Accuracy: Take full responsibility for maintaining an accurate and up-to-date CRM pipeline. Regularly update lead status, track communication history, and monitor progress to ensure effective follow-up and reporting. 
● Sales Process Support: Provide administrative support to the sales team, preparing detailed sales reports, managing sales documentation, and ensuring smooth communication between the sales team and other departments (e.g., marketing, product, customer success).

Requirements

● Proven Lead Generation Experience: Demonstrated success in identifying and generating high-quality sales leads in a B2B environment, with a track record of
achieving lead generation goals.
● Sales Outreach Expertise: Strong experience in conducting cold calls, crafting tailored email campaigns, and initiating meaningful conversations with potential clients. Proven ability to secure meetings and drive engagement from cold prospects.
● CRM Proficiency: Hands-on experience using CRM systems (e.g., Salesforce, HubSpot) to manage leads, track sales activities, and update pipelines. Proven ability to
maintain data integrity and optimize CRM tools for team productivity.
● Sales Process Optimization: A history of providing operational and administrative support to a sales team, including streamlining sales workflows, managing sales
documentation, and supporting sales reporting.
● Communication & Relationship Management: Exceptional verbal and written communication skills, with proven success in engaging clients and building relationships
that contribute to long-term business success.
● Organizational Excellence: Strong ability to prioritize tasks and manage multiple projects, with a demonstrated history of maintaining organization and attention to detail in fast-paced environments.
● Proven Problem-Solving Skills: Experience identifying challenges in the sales process and proactively implementing solutions to improve efficiency, overcome roadblocks, and drive results.
● Collaborative Team Player: A track record of working effectively within cross-functional teams, collaborating with marketing, customer success, and other departments to ensure smooth sales execution.
● Bachelor's degree in Business Administration, Marketing, or a related field.
● 3-5 years of experience in a sales support role, preferably within the SaaS industry.

Preferred Qualifications

● Flexible working arrangements, including remote work options. 
● Competitive salary. ● Opportunities for professional development and growth within the company. 
● A collaborative and inclusive work environment that values diversity. 
● World-class team working on a Cutting-Edge Technology – Kalido is an AI-powered talent ecosystem, ensuring enterprises hire smarter, faster, and more efficiently.

Note: The interview includes an intensive coding round with complex query building. Please apply only if confident.

Job Type: Full-time

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